Not every real estate license holder in Texas is a REALTOR®, and the difference actually matters when you’re buying or selling in a small, tightly-knit place like Highland Haven. A REALTOR® is a licensee who’s also a member of the National Association of REALTORS® and has agreed to be bound by NAR’s Code of Ethics, a separate, enforceable set of standards on top of what Texas law already requires. In a town of about 419 people where everyone eventually finds out how a deal went, that accountability isn’t just a title on a business card.
I’m Robbie English, Broker and REALTOR® at Uncommon Highland Lakes Realty, and I’ve held that membership and worked under that Code of Ethics for decades across the Highland Lakes, Highland Haven included.
What the REALTOR® Code of Ethics Actually Requires
The Code covers things state license law doesn’t spell out in the same detail: duties to clients, duties to the public, and duties to other REALTORS®. That includes disclosure obligations, how offers get presented and communicated, and rules against misrepresenting a property’s condition or a market’s direction. On a lake-adjacent property, where dock condition, shoreline erosion, and flood status can all affect value, straight disclosure isn’t optional. Hiding it is a Code violation on top of being a legal problem.
Being part of NAR also means ongoing continuing education requirements beyond the state minimum, and a formal grievance and arbitration process that gives clients somewhere to go if something goes wrong. That’s a layer of oversight a bare state license doesn’t come with.
Credentials Beyond the Base REALTOR® Membership
Past the REALTOR® designation itself, I’ve earned a number of additional certifications through NAR and its institutes: Accredited Buyer’s Representative, Certified Residential Brokerage Manager, Graduate REALTOR Institute, Pricing Strategy Advisor, Seller Representative Specialist, Military Relocation Professional, Real Estate Negotiation Expert, and several others, including Texas-specific buyer and listing specialist certifications. I’m also a national instructor for several of these programs, which means I teach the material to other agents rather than just holding the certificate. You can see the full, current list on my bio page. I’d rather point you to the accurate version there than list every one here and have it go stale.
Why This Matters Specifically in Highland Haven
Highland Haven is small enough that it doesn’t generate a steady stream of closed sales to draw comps from, and its rules are a mix of city ordinance and older Highland Haven Property Owners Association covenants left over from before the town incorporated in 1995. A REALTOR® who’s actually worked this market knows to check both sets of restrictions, knows which properties on the eastern shore of Lake LBJ sit on a usable dock versus a shoreline that needs work, and has enough transaction history here to price a home honestly instead of guessing off an algorithm.
Lake LBJ’s status as a constant-level lake is also part of what buyers are actually paying for here, and it’s the kind of detail that shows up in how I market and price a listing. Not every agent working the Highland Lakes area treats that as the differentiator it is.
What You Get Working With a REALTOR® Instead of Just a License Holder
In practice, that means offers get presented promptly and in full, property condition gets disclosed honestly, and if a dispute comes up, there’s a formal ethics process behind it rather than just a shrug. It also means I’m held to continuing education standards on top of the state’s, which keeps me current on contract changes, disclosure law, and negotiation practice, all things that show up directly in how your transaction gets handled.
Whether you’re buying your first Highland Haven property or listing one you’ve owned for years, that combination of ethics obligation, ongoing education, and local transaction history is what a REALTOR® designation is supposed to guarantee. I try to actually deliver on it.
Let’s Talk
Call or text me at 830-953-5571, or reach out through Uncommon Highland Lakes Realty, and I’ll walk you through what buying or selling in Highland Haven actually looks like right now.



